Refund Policy

Refund Policy

We aim to keep our customers happy. Here's everything you need to know about refunds at Hostifly.

💰 1. For Refund Policy

Once the refund is approved, the amount will be credited to original payment method within . "7-10 working""days".

🚫 2. Non-Refundable Services

Certain services are excluded from our refund policy:

  • 🔗 Domain registrations & renewals
  • 📡 VPS & Dedicated Server plans
  • 🛡️ SSL Certificates
  • 🧩 Add-ons, custom packages, and setup fees
  • 📝 License keys (e.g., cPanel, WHMCS)

⏳ 3. Refund Request Timeline

Refund requests must be submitted within 7 days of your original order date. After this period, your service becomes non-refundable.

⚠️ 4. Abuse or Policy Violations

If your account is suspended or terminated due to a violation of our Terms & Conditions, you forfeit your right to a refund.

🔁 5. How Refunds Are Processed

Approved refunds will be issued to your original payment method within 5–10 business days. In certain cases, refunds may be provided as Hostifly wallet credit.

Still Need Help?

Reach out to us at support@thickhost.com or visit our Contact Page.


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